Reports
Where leads come from, where they drop off, and how fast the team answers.
Seeing as
For discussionViewers can open Reports; only admins see the Team tab (switch "Seeing as" to check). The weekly digest gains one line: median first-reply time. Are these five tabs the right first set?
161new leads
18%new to won
₹11.8Lwon value
9 daysmedian time to win
Leads by stage, last 30 days
Lost: 38 · from stage historyNew161
Engaged11873% from New
Qualified7463% from Engaged
Quote sent5270% from Qualified
Negotiating3873% from Quote sent
Won2976% from Negotiating
By channel
| Channel | Leads | Won | Won value | Share of value |
|---|---|---|---|---|
| 92 | 17 | ₹7.1L | ||
| 38 | 7 | ₹2.6L | ||
| Web chat | 14 | 2 | ₹0.9L | |
| 9 | 1 | ₹0.4L | ||
| Added by hand | 8 | 2 | ₹0.8L |
Top 5 posts by won value
Reel · Murlidhara for Diwali31 leads · 6 won₹2.9L
Carousel · Pichwai pooja room22 leads · 4 won₹1.8L
Before / after · Villa makeover18 leads · 3 won₹1.4L
Reel · Gurgaon villa12 leads · 2 won₹0.9L
Single post · Kids room9 leads · 1 won₹0.5L
By automation rule
| Rule | Leads | Won | Won value |
|---|---|---|---|
| Comment "PRICE" → DM price list | 41 | 8 | ₹3.4L |
| Comment "SAMPLE" → sample kit | 17 | 3 | ₹1.3L |
| Story reply → AI chat | 12 | 2 | ₹0.7L |
By ad boost
| Boost | Spent | Leads | Won value | ROAS |
|---|---|---|---|---|
| Murlidhara Reel · Mumbai, Pune | ₹8.2K | 19 | ₹2.1L | 4.6x |
| Diwali carousel · Delhi NCR | ₹6.5K | 11 | ₹1.2L | 3.4x |
Why we lost leads
38 lost in 30 daysPrice too high14
Went with someone else9
Stopped replying8
Not ready yet5
Outside delivery area2
742messages in
2m 40smedian first reply
11m90th percentile first reply
7%not replied
Messages in per day
last 14 daysWho replied
■ AI 64%■ A person 29%■ Not replied 7%
| Channel | In | Median first reply | AI |
|---|---|---|---|
| 498 | 1m 50s | 70% | |
| 171 | 4m 10s | 52% | |
| Web chat | 73 | 3m 05s | 58% |
Team
Admins only| Member | Conversations assigned | Replies sent | Leads owned | Won | Won value |
|---|---|---|---|---|---|
| Barkha | 64 | 212 | 41 | 12 | ₹5.1L |
| Rohit | 48 | 167 | 33 | 9 | ₹3.7L |
| Sneha | 31 | 98 | 22 | 6 | ₹2.2L |
| AI replies automatic | — | 475 | — | — | — |
Replies per person need the new "sent by" person on each message.
Team report is for admins
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